All e-mail support questions will be answered within 24 hours. E-mail supportg at growthconcepts.org. Or contact support with questions by phoning (801) 805-0166. Leave a detailed message and you will be contacted within 4 hours during working hours and within 24 hours during off time hours. Support office hours are Monday-Friday Mountain Standard Time 8:00 a. m. to 5:00 p.m..